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Got a question about our ultraviolet disinfection services?

We are industry experts in the design, production & maintenance of ultraviolet disinfection water treatment systems. Based in the North West of England, we serve an international customer base, including many large blue chip organisations and government controlled agencies across a broad range of market sectors, and have supplied thousands UV systems worldwide. Our advanced, award winning technology and a wealth of industry experience and technical resources allows atg UV to provide effective, cost efficient and bespoke solutions for a vast range of industry needs.

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ATG UV Care & Spares

atg UV Care & Spares

atg UV Technology believe that the relationship between customer and supplier does not end once a system is delivered, and are committed to providing an excellent after sales service & support network for the life of your system.

If you need technical assistance, please do not hesitate to contact us:

UK Technical Helpdesk: 

E:  |  T: +44 (0)1942 216161 – Opt 2

If you are located outside of the UK, please contact our friendly team of experts today to find an authorised service provider near you.

Commissioning and Start up

Starting the life of your system off with an approved atg UV Technology commission ensures your new investment has been correctly installed, calibrated and is working at the optimum performance from day one.  Additionally, commissioning by an authorised atg UV Technician is the first step in validating your industry exclusive five year warranty.

A standard commissioning visit includes:

  • Electrical & mechanical installation inspection
  • Final electrical connection
  • Calibration of UV system to site specific parameters
  • Testing of fault settings, alarms & procedures
  • Sign off, acceptance and reporting

To arrange a service or commission, please contact us on:

E:  |  T: +44 (0)1942 216161 – Opt 2

Annual Service Contracts

As a continuation of our partnership, atg UV offer a range of service contracts from 1 to 5 years. Regular service and maintenance of your UV system not only provides you with peace of mind, but will significantly extend the life of your investment, optimise process performance and ensure reliability of the system.

With bases of operations strategically located throughout the UK, a worldwide distributor network of trained and certified engineers, supported by extensive technical and engineering support, investment in an atg UV Technology service contract provides trouble free disinfection.

Spares & Consumables

The atg UV team have designed and developed each system and spare parts with the upmost care to ensure continued quality, safety and overall longevity of your atg UV Technology system.  If non-genuine parts are used to maintain any system, this will invalidate the UV disinfection performance and warranty.

To order genuine spare parts, please contact us on:

E:  |  T: +44 (0)1942 216161 – Opt 2

Certified Training

atg UV Technology offer a full and comprehensive range of training options for both operators and service providers including:

  • On-site training
  • Training at atg UV’s Head office training facility
  • Mechanical maintenance
  • Electrical maintenance
  • Synergy & SPECTRA Control Modules
  • Basic Operation to Fault Finding
  • Tailored Training Packages

5 Year Warranty

The five year warranty is a sure sign of quality, demonstrating that atg UV Technology not only works hard to provide world class UV system designs, but continues to provide customers with a world class after sales support service.

The exclusive manufacturers extended 5 year warranty covers UV chambers, mechanical parts and electrical components.  Please note, you must hold an authorised service provider certificate to validate this exclusive five year warranty.  Please contact service team for further information.

To activate your warranty please contact us on:

E:  |  T: +44 (0)1942 216161 – Opt 2

UV Probe Calibration

Applications specifying guaranteed performance often require independent 3rd party validation protocols such as US EPA UVDGM or NWRI.

The atg UV range of validated UV systems utilise 3rd party approved UV intensity probes. In accordance with the validation protocols, the UV intensity probes are required to be returned for calibration annually. atg UV offer both service exchange and new UV probes from stock.

Competency & Certifications

  • Safe Contractor Approved
  • CSCS Card Approved
  • Offshore Survival & Firefighting Certified
  • EUSR (Water Hygiene) Certified
  • Achilles UVBD (Municipal Water Industry)
  • Achilles FPAL (Offshore Oil & Gas)
  • JIB Health & Safety Assessment Qualified

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